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Refund Policy

You have the right to return your order within 14 days of receiving it.
To be eligible for a return, the item must be unworn, unused, and in its original packaging.

Returns & Shipping Costs

Customers are responsible for the return shipping costs.
We do not provide prepaid return labels.

Refunds

Once we receive and inspect your return, we will notify you.
If approved, your refund will be processed to your original payment method.
Please allow a few days for your bank or payment provider to complete the refund.

Non-returnable items

For hygiene reasons, earrings cannot be returned.

Exchanges

We currently do not offer exchanges. You may return your item (within 14 days) and place a new order.

Questions?

If you need help, contact us at shop@blue-milkshake.com